9 Reinschnuppern und weiterlesen: ERLANGEN – A CITY WHICH, AS PART OF THE ECONOMIC HEART OF NORTHERN BAVARIA, ENSURES THAT OUR PRESENCE ENRICHES NOT ONLY ISGUS, BUT ALSO THE ENTIRE REGION. Since 1993, ISGUS has managed to position itself successfully in Northern Bavaria. With a clear focus on direct dialogue and close relationships with its customers, ISGUS decided 20 years later to relocate from its previous location in Herzogenaurach to the historic city of Erlangen. Since then, this forward-looking decision fosters optimal and sustainable customer proximity and enables the creation of targeted offers that are perfectly tailored to the wishes and requirements of the customers. Our location in Middle Franconia with its 18 staff members serves the four administrative districts of Northern Bavaria and is looking for further active support in the areas of sales and administration. Its customers, operating mainly in the public sector, logistics and the food industry, are enthusiastic about the innovative and sophisticated product solutions and services offered by ISGUS. Every two years, ISGUS Erlangen represents us at the renowned KOMMUNALE trade fair in Nuremberg in order to further develop the close and customer-orientated relationship with customers in the public sector. The experienced branch manager Mr Hauer, who has been actively supporting ISGUS since 1996, is keen to further differentiate the local subsidiary from the competition by pursuing a strategy of customer diversification. To this end, he focuses on recognising new growth opportunities in the Northern Bavarian market. At our location in Erlangen, appreciation and open dialogue in communication go hand in hand. With an open ear at all times, Mr Hauer wants to ensure successful and sustainable cooperation within his team. To convey a sense of fairness, respect and mutual support to his staff members, he repeatedly emphasises: “Our maxim is not to expect anything from our employees that we are not prepared to do ourselves.” With this motto, he promotes a harmonious and respectful relationship among colleagues, as well as a positive and constructive working culture. On top, the newly introduced sales network gives all new sales colleagues an encouraging feeling of empowerment and security within the ISGUS team. The newcomers are guided by experienced colleagues as they engage in an effective knowledge transfer and share valuable experiences. Finally, to provide customers with comprehensive support and expert know-how, the team ensures the seamless availability of end-to-end system consultancy and technology at all times. Erlangen – a branch that provides ISGUS with superior access to the market, thus maximising the company‘s visibility. erlangen in focus how our branch provides impetus
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