In Phase I your account will be assigned a specific project implementation specialist. Their main goal in this phase will be to gather all of your pay and absence rules as it relates to tracking hours worked and absences, and any additional rule sets that relate to specific modules.
In Phase II your ISGUS Project Implementation Specialist will configure all of your business rules into your specific database. At this time we normally schedule weekly conference calls to get questions answered that either party may have, and to perform “proof of calculation & user authorizations” webinars.
In Phase III actual real time use of the system begins, and we can preferably have one or two pay periods to run parallel prior to going live. During this period training of supervisors is done on a weekly scheduled basis. At this time supervisors can log into pre-scheduled webinars and get training and support.